Terms of service
Terms of Service
Welcome to Pamper Me by Priscilla. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms of Service.
1. About us
This website is operated by Pamper Me by Priscilla. Throughout the site, the terms “we”, “us” and “our” refer to Pamper Me by Priscilla.
Business contact email: hello@pampermebypriscilla.com.au
Business location: Australia
2. Online store terms
By using this site, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any minor dependants to use this site under your supervision.
You must not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction through your use of the site.
3. Product information
We aim to display our products, descriptions, and pricing as accurately as possible. However, colours and images may appear differently depending on your device or screen settings.
We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.
4. Pricing and payment
All prices are listed in [AUD] unless otherwise stated. Prices are subject to change without notice.
We reserve the right to modify or discontinue products at any time. We also reserve the right to refuse any order placed with us.
5. Orders
Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order. We reserve the right to cancel or limit quantities purchased per person, household, or order.
If we need to cancel or amend your order, we will attempt to contact you using the details provided at checkout.
6. Shipping
Shipping timeframes are estimates only and begin once your order has been dispatched.
For current shipping rates, dispatch timeframes, and delivery estimates, please refer to our Shipping Policy.
We are not responsible for delays caused by postal carriers, customs, public holidays, incorrect shipping details supplied by the customer, or events outside our reasonable control.
7. Returns and refunds
Please refer to our Return & Refund Policy for information about returns, refunds, damaged items, and incorrect orders.
Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law or any other applicable law.
8. Consumer guarantees
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
9. Intellectual property
All content on this website, including text, branding, logos, graphics, product names, photos, and design elements, is the property of Pamper Me by Priscilla or used with permission, and must not be copied, reproduced, distributed, or used without prior written consent.
10. Prohibited uses
You must not use this website:
- for any unlawful purpose
- to infringe upon our intellectual property rights or the rights of others
- to submit false or misleading information
- to upload or transmit malicious code
- to interfere with the security or functionality of the website
We reserve the right to terminate your use of the site for violating these Terms.
11. Third-party links
This website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.
12. Limitation of liability
To the maximum extent permitted by law, Pamper Me by Priscilla is not liable for any indirect, incidental, special, or consequential loss arising from your use of the website or purchase of products from us.
Nothing in these Terms excludes liability where it cannot be excluded under applicable law, including rights under the Australian Consumer Law.
13. Changes to these terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. Your continued use of the site after any changes are posted constitutes acceptance of those changes.
14. Governing law
These Terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the non-exclusive jurisdiction of the courts of New South Wales.
15. Contact
Questions about these Terms of Service should be sent to: support@pampermebypriscilla.com.au